It has been a pleasure to work with Osiris and Deb in rewiring our 200+ year old home and replacing knob and tube and other older cloth-based wiring. Rewiring a home of this age is full of surprises and I greatly appreciated Osiris’ insights and collaboration throughout the process. Each room is now equipped with safe, modern wiring; recessed LED lighting and stylish fixtures; and an appropriate number of outlets. Osiris and Deb were prompt, professional, and friendly day in and day out. It was a big investment, but well worth it. Our Federal home is now ready for the next century.
02:27 08 Nov 18
Gordon was excellent and got the job done quickly. He asked questions regarding our preference along the way and took time to explain everything to us once he finished. Would definitely recommend this company!Had them back again to do more work, Jon was also great. Highly recommend this company!
22:35 27 Sep 18
We have a condo that was completely renovated about 3 years ago. But in the planning we missed a few things specifically related to lighting. We needed some tack lighting in one bedroom and some sconces in a bathroom. From the initial planning dealing with Stephen and Lauren in customer service to the actual installation by Dave Cusson and Jose Alicea everything went smoothly and now have the home we wanted. I highly recommend Gen 3 Electric!
13:28 31 Oct 18
Very pleasant and professional experience from the initial meeting with Josh T. He promptly quoted the job. Heather and Stephanie were Amazing friendly courteous and professional. They promptly handled the permitting billing and scheduling the job. Finally today Dan and Evan were the icing on the cake they were very friendly and gave us time frame for the completion of installing 3 electrical boxes and a service line. They completed the job as advertised cleaned up and insured that they explained the entire job pointed out all the item completed. Great job guys we will use your company again soon!
21:40 27 Aug 18
I cannot recommend Gen3 highly enough. Our electrician was prompt, clean, meticulous, and was friendly and helpful above and beyond the scope of the job. From Janay on the phone, Mike J during inspection, and Tyler our electrician, every step in the process is pleasant. We are beyond satisfied with the work they did in our home and will be using Gen3 for all of our needs going forward.
18:50 11 Oct 18
Awesome service. Replaced entire breaker box and installed surge protector with same day request. Gordon, the electrician was great!*Addition: came out for another service call (unrelated to box). Issue was quickly resolved. Excellent!
23:14 11 Dec 18
Great experience with multiple electrical needs met in a single visit (new video door bell, wall mounting a TV). Jon Pucci was fast and efficient. He did excellent work and cleaned up everything before he left. Will definitely consider them for future electrical needs.
19:44 11 Dec 18
Gen3 Electric has been nothing but a great experience so far. I had an issue with a thermostat after an installation and they were able to come out that evening to solve my problem, no questions asks. Brian Smith is very knowledgeable, and made sure he tested several things before coming to the conclusion that my breakers needed to be replaced, which he did during the same visit. He even helped me install my own outlet which I had started on my own, to help me save money. Amazing company!
18:41 12 Dec 18
I just had my first experience using this company and I have to say I will definitely be using them againJosé from Gen 3 replaced the dimmer switch in my dining room. He was very professional and got the job done quickly. Price was very reasonable.I just wish I had called them sooner!! Would highly recommend. Entire experience from scheduling, service to payment was convenient, courteous and affordable.
08:05 19 Dec 18
John is positive, knowledgeable and efficient. He understood what needed to be done and did it well. He kept me in the loop to assure that the work was what I needed/expected. Hope he comes back for phase II.
19:35 20 Dec 18
We had Gen3 do a total re-wire of our house eliminating the knob and tube wiring. From the initial analysis, estimate and actual work, they were totally professional. They gave a line by line estimate of the work. There were no surprises. We had other estimates by contractors who advertised that they were skilled in knob and tube re-wires. Their estimates were vague and the price did not include everything Gen3 felt would be necessary to complete the job. We now have a 90-year-old house that is totally up to date. We continue to have Gen3 handle our electrical needs and are confident that the work will be done correctly. As for Brian...he was great. He explained everything he was doing so that I could understand. This involved installing a Nest thermostat and dealing with an under the counter lighting system in the kitchen. When you are hiring someone to handle problems you don't necessarily understand or can see, it's important to have a company that goes out of its way to make you part of the solution. And they stand behind their work. We plan to continue using Gen3.
00:21 01 Jan 19
My electrician, Jose Alicea was very professional, competent and friendly. There isn't too much else to say- He came and answered all of my questions about the task I requested, he worked quietly and efficiently, and finally invited me to inspect what he did, and left my home cleaner than he found it. Outstanding experience & I'm telling everyone.
18:16 20 Dec 18
Gen3 is outrageously good. Quality, creative, efficient electrical work. Modern business practices--super easy to do business by text, email, and telephone. I had a major electrical problem that I was able to handle with a 10 minute phone call from the car, a series of text messages while I was in meetings at work, and minutes of electronic follow up for debrief, invoicing, and payment. On another job, they were able to tunnel under a sidewalk to install a fixture at a third the cost of THREE competing bids. Such a pleasure to work with these guys.
02:20 08 Jan 19
We had Gen3 do a total re-wire of our house eliminating the knob and tube wiring. From the initial analysis, estimate and actual work, they were totally professional. They gave a line by line estimate of the work. There were no surprises. We had other estimates by contractors who advertised that they were skilled in knob and tube re-wires. Their estimates were vague and the price did not include everything Gen3 felt would be necessary to complete the job. We now have a 90-year-old house that is totally up to date. We continue to have Gen3 handle our electrical needs and are confident that the work will be done correctly. As for Dan, he was great. He explained everything he was doing so that I could understand. This involved installing a Nest thermostat and dealing with an under the counter lighting system in the kitchen. When you are hiring someone to handle problems you don't necessarily understand or can see, it's important to have a company that goes out of its way to make you part of the solution. And they stand behind their work. We plan to continue using Gen3.
16:37 24 Jan 19
We have used Gen3 several times now and they have always provided prompt, topnotch service. Their technicians are friendly and exude competence. They've repaired subpar work done by other companies that we won't use again and I feel safer knowing that Gen3 has been here to fix things.
16:53 31 Jan 19
I came home to no heat last Monday, right before the massive drop in temperatures was supposed to occur. A quick Google search and I found GEN3. Cyndy from customer service took the call and she was fantastic. Even though it was close to closing time she got a technician to my house to assess the issue. GEN3 immediately texted a photo of the technician to expect. Ken arrived and was really helpful, he assessed the furnace and also took a look at my hot water heater when I found it leaking in addition to the furnace issue. I received an immediate estimate and GEN3 made arrangements to have someone come out the next day. Stephen assisted with timing and payments and the technicians Jim & Abbi were polite, neat and did a great job, ensuring both our heat and hot water were working before the freeze. Everyone I dealt with from Customer Service to the Technicians were friendly, professional and thorough.
22:55 03 Feb 19
Gen 3 is a company full of amazing people! Choosing Gen3 after a 3-quote search, we went over a point list compiled from my Home Inspection Report. From Jamay, Cindy and Lauren in the office to Abbi and Jim in my home, I came away from each conversation understanding more about my home than when I started. Flue, pitch, condensate pump: All explained and replaced for a reasonable price. It’s so reassuring when professionals are also nice people!!! I’d also like to give a shout out to Josh T. on the electrical side: when we overhaul he’s getting our business!
20:29 04 Feb 19
I've used Gen3 a few times now to get my old home up to code and am thrilled every time they stop by. Brian has always been polite, thoughtful, and safety conscious. I've gotten other quotes that are less expensive, but continue to use these guys because they do the jobs the right way, regardless of how long it takes. Can't recommend them enough!
23:01 25 Feb 19
Had a great overall experience with Gen 3. I had Evan come out twice and Dan come out once and both guys were outstanding. I can't recommend them highly enough. Were willing to come back multiple times to ensure everything was done to my specifications. Great stuff!
16:30 26 Feb 19
Osiris Jones is the epitome of professionalism. He explained complex terms regarding electricity. In a simplistic fashion in which a neophyte, such as myself, could understand. He was on time and did an outstanding job. Osiris is a rock star!
20:46 08 Mar 19
Had a small list of electrical jobs done in my house and I cannot say enough good things about this Company. From Customer Service (Cyndy & Stephen) to the technician, Jose Alicea. They are attentive and do excellent work. I highly recommend this company and Jose Alicea.
19:02 14 Mar 19
GEN3 was able to schedule me an appointment right away to install two flush mount ceiling lights. They had great communication and reminders; the technician called ahead and showed up promptly. Marc Green did such a fantastic job, he covered and procected everything and finished the lights so quickly.
01:01 19 Mar 19
Great company with fair prices! Called and they came out early the next morning. Brian Schied was professional and polite. He explained everything that needed to be done thoroughly. He also showed me exactly what problems we were having. I appreciated the phone call when he was on his way to the house and again when he arrived. I highly recommend Gen3. We will certainly use them again, if needed. Fingers crossed we won’t.
14:09 28 Mar 19
I recently had a ductless HVAC system installed in my center city condo. Is it possible to indicate more than five stars? From the initial contact, communication was extremely professional. Lauren went out of her way to present a very comprehensive scope of the work to our condo board for approval. She very patiently and articulately responded to all requests. Gen3 actually sent a representative (Ken) to our board meeting to assure that any questions would be immediately addressed. I live on the 12th floor of an historic mid-rise building. The installation was definitely atypical. Liz and Brian were in my home for five days. I can say without reservation that they surpassed expectations. They were courteous, careful, informative, organized and extremely productive. I would not hesitate to recommend Gen3 and I already have. Thank you!
17:50 28 Mar 19
We were in need of fixing the electrical work at my mom's house and getting our hvac looked at. Then I stumbled upon this company that does both. Free consultation for electrical but not the HVAC - it's $39 which is the lowest trip fee I've gotten for HVAC. They also gave me the lowest bid for my electrical work and the best options. The quote is good for about 6 months.The technicians are very friendly, informative, and professional. I highly recommend using this company for your electrical and HVAC needs. 100% satisfied customer
23:55 01 Apr 19
I highly recommend the entire GEN3 team. from the minute i called and spoke to Lauren, it was a seamless, professional experience. Brian and Brian, the technicians, were very courteous and professional, and did a great job. i also got reminder texts re: the appointment, and a follow up call to make sure everything was done to my satisfaction. Highly recommend this professional, courteous team at GEN3. Sandy Betner, Society Hill, Philadelphia
14:53 05 Apr 19
Had a small list of electrical jobs done in my house and I cannot say enough good things about this Company. From Customer Service (Cyndy & Stephen) to the technician, Jose Alicea. I had Aaron Davis come to check my motion sensor lights. They are attentive and do excellent work. I highly recommend this company, Jose Alicea and Aaron Davis.
16:08 15 Apr 19
We are renovating an old home and use Gen3 for all things electric. They were wonderful to work with. Kevin and Jose specifically were so professional, did amazing work. Would 13/10 use them again.
14:27 17 Apr 19
I've used Gen 3 for three or four projects so far. Here's the deal- if you want someone who shows up on time as scheduled, provides a written estimate, does the job perfectly and leaves the space neat, tidy and perfect then hire Gen 3 . I wish they could be plumbers, roofers and painters, too. The most hassle free company I have dealt with hands down .
14:23 23 Apr 19
"I was so impressed by the professionalism of the entire GEN3 team - from everyone I spoke to, that is, Stephen and Jessica, to Corey, the technician that worked on the project. Excellent service, polite, courteous, prompt and a job well done. I will definitely recommend GEN3 to my friends and neighbors, and will certainly feel confident in using GEN3 for future projects. Thank you!"Lea S.
21:04 26 Apr 19
Really great service. We haven’t had the best of luck with contractors but gen3 (we had Brian) are supper efficient and professional. They came to hardwire our doorbell and add an outdoor outlet. Really helpful and explained everything. Did the quote on the spot and the work right away. Price wasn’t too bad but for quality of service it is well worth the workmanship and piece of mind. Thanks Gen3, we will definitely be in touch for some other work we have planned.
19:04 03 May 19
I needed an outlet changed to accommodate a dryer ASAP. Generation 3 was able to have an electrician out to me within a few hours. Brian was prompt, courteous and professional. I would highly recommend using Gen 3 for your home electrical needs!
20:17 06 May 19
Generation 3 made some new outlets for me. This is the second time I have used them. They are not cheap but they are excellent. A technician named Marc Green did the work for me. He came twice to my house, worked methodically and quickly, spackled like a pro, and cleaned up everything before he left. Much recommended.
01:26 09 May 19
Luke was an amazing electrician! I had a noisy bathroom fan/light replaced with a quieter one and two basement fixtures replaced. He diagnosed the issues, did quality work, and cleaned up. He also helped me with a couple of other items for gratis. Really good guy who's really competent.
16:38 12 May 19
I needed an outlet changed to accommodate a dryer ASAP. Generation 3 was able to have an electrician out to me within a few hours. Brian was prompt, courteous and professional. I would highly recommend using Gen 3 for your home electrical needs!
16:17 13 May 19
I had a very positive, easy and seamless experience with Generation 3 Electric. Everyone from the person scheduling appointments to both Cory and Jon, the electricians, were professional, friendly and helpful. I appreciate the texts with a profile picture of the person coming to my house too. I highly recommend.
14:46 14 May 19
GEN3 was able to schedule me an appointment right away to install two flush mount ceiling lights. They had great communication and reminders; the technician called ahead and showed up promptly. Marc Green did such a fantastic job, he covered and protected everything and finished the lights so quickly.
13:08 15 May 19
Gen 3 is a great company. Very professional. Very reliable. When my wife and I first bought our house in NW Philly in 2014 (built in 1870s), they did a core rewire for us, replacing all of the old knob and tube. Since then, we've used them many times for other projects. We've been very happy with the work and the customer service. Top notch company.
15:21 16 May 19
My electrician was Corey, and he was great. He arrived exactly when he said he would, and communicated with me thoroughly throughout the process. My problem initially seemed very complicated, but Corey kept investigating until he found a simple, affordable solution. On top of all that, he was even friendly with my cat. I would be more than happy to work with Corey again in the future.
Katherine D. Stutzman
12:56 17 May 19
Mark the electrician from Gen3 did a great job this past Monday on some projects at my home. He was clean, personable, professional and very fast. Tiffany and Stephen at Gen3 were also courteous and professional in all our communications. I would not hesitate to recommend Gen3 for your electrical/HVAC needs!
14:59 22 May 19
Very pleased with the service. Aaron was efficient and very willing to answer all my questions. The job ended up being more involved than anticipated but it was all handled effectively and in a timely manner. I appreciate the text reminders and notifications (including a picture of who is coming) when the technician is on the way. Would use again.
21:27 30 May 19
This is a great company to use for your lighting needs. We were so pleased with their professionalism and expertise. Evan Painter was excellent- capable, conscientious and personable. The customer service representatives, Tiffany, Jessica & Stephen, were also very helpful. When you deal with GEN3, you experience a company that takes the quality of its work very seriously. We strongly recommend them.
12:34 31 May 19
GEN3 are amazing! Travis worked efficiently to diagnose the problem with our central A/C and not only cleaned our dirty blower to perfection, but inspected every inch of our HVAC system to determine the problem, and then gave me my options for fixing the problem, which he did perfectly. We definitely are calling Travis and GEN3 the next time we have an HVAC need. We also are very happy with the customer support team of Jessica, Cyndy, and Stephen, all of whom were professional and friendly and assured we would receive the best service. All around, my experience with GEN3 exceeded my expectations, and we definitely will use their services again, should we need to. Thank you so much, GEN3!
12:52 04 Jun 19
I always have a fantastic experience working with GEN3. I have used them for multiple lighting and electrical projects and they are always professional and organized. Work is scheduled and completed on time. The electricians are very knowledgeable and the customer service is top notch! I highly recommend GEN3 for all your electrical and HVAC needs.
20:28 20 Jun 19
We've worked with this company a few times over the past couple years. Aaron Davis was hands down the BEST technician we've worked with. We were in the middle of selling our place after being relocated out of state for my husband's new role. Needless to say it was very stressful, but Aaron was very trustworthy, knowledgeable and accommodating throughout the whole process of home inspections. He sent pictures and detailed follow up emails of the work he completed. We can't thank him enough!!
13:53 11 Jul 19
I literally never write online reviews. However, Gen3 team has been phenomenal from start to finish. I hired Gen3 for a substantial knob and tube replacement job. It was tedious job that required a lot of effort. The front office with Jessica and Janay made scheduling, coordination and payments easy! Kevin and Ivan were top notch in their work. Kevin has great attention to detail, and goes above and beyond to do the right thing, not just complete a job. I recommend them to anyone looking for major electrical work in their house or business.
21:59 16 Jul 19
The customer service level is excellent at Gen3! Tiffany and Jessica were super friendly and helpful on the phone. It's so nice to deal with friendly and happy people--especially when they help you in an emergency.My technician, Justin Henry, was SO polite and nice. He had to come out a couple times for two different repairs, once even after hours, but he was always friendly and personable. He kept me posted on his progress and explained everything he was doing and answered all of my questions. He even put on and took off shoe booties each time he went in and out of my house. I was really impressed with that care! Thank you!
12:33 17 Jul 19
I highly recommend GEN3! We were using a different HVAC company and had them come out to tune-up/check the A/C this spring. They told us everything was fine and that we needed to power wash the fan at the end of the season.Cut to the July heatwave and the unit starts acting crazy. I decided to call GEN3 since I'd become dubious of the other guys and I see their trucks in the neighborhood all the time. Liz was AMAZING! Off the bat we noticed her diagnostic equipment was much cooler (read: from this century) than what the other company used. She was very informative and helped us decide what was the right choice (repairs vs. replacement). Bonus points for the fact that one of our dogs was being a total jerk and she was very patient and kind to him.
15:17 19 Jul 19
Jim and Scott did a very thorough job of installing our two wall units. Very knowledgeable, courteous and a pleasure to have worked with! Travis later came back to fix a couple of things and clean another wall unit (installed by a different company) and he was excellent as well!
18:50 26 Jul 19
I called to get a ceiling fan installed on a high ceiling and a chandelier installed. The first appointment was rescheduled due to them being inundated with emergency calls during a heat wave (it was 100 degrees). I understood and got another appointment.I got a text with my technicians name and photograph and he also called me to say he was on his way. He was super nice and polite and gave me the estimate. It was a little bit more than I thought it was going to be, but I agreed to the work.Evan did excellent work quickly. He also installed a dimmer switch and a 3 speed switch for the ceiling fan. I would totally recommend using Generation 3 for all your electrical needs. I know I will be using them again in the future.
19:20 26 Jul 19
I highly recommend Gen3 Electric. I came in contact with at least four of their electricians. All of them were extremely professional and thorough. They came out on two occasions. One to assess our amp service. We ultimately signed on with this company to upgrade to a much needed 200 amp service. I also called for an emergency service call. They came out the same day (for a fee). Although the prices may be higher than other electricians, they do have the resources for emergency service (which we needed). Mark, Dan (and his install associate) and Brian were excellent. I will definitely use Gen3 Electric again. They were organized, efficient and left the space where they were working clean. Thank you Gen3 Electric!
12:45 03 Aug 19
The entire process from start to finish was super easy. Evan showed up on time and was great to work with. He listened to the issues I was having and explained what options were available to me. Both Evan and Dan were helpful throughout and I would easily recommend Gen3 again.
19:04 19 Aug 19
Justin was here today to clean and check out the HVAC unit. This unit is a new unit that was one year old. He was professional and explained his process every step of the way and kept us in the loop. We were very pleased. Great local south Philly company!
18:09 22 Aug 19
I highly recommend GEN3. My two electricians (Aaron Davis and Luis Donastorg) were great and did a phenomenal job. The were very informative and kept me engage the entire time. They took personal care to my house and made it a teaching moment for me to be educated about electric work for your house.Most homes in Philadelphia are not properly inspected for electric efficiency when being sold. They compared and contrast about the previous patch jobs that probably took place before I bought the house 12 years ago. I am now up to date with a current circuit break box with compatible and up-to-date breakers... AND my house is finally GROUNDED!Take advantage of one of their financing options that offers up to 18 months no interest on payments... and less than 10% interest otherwise.
13:29 26 Aug 19
I use GEN3 for all my electrical needs. My latest update was to relocate the electrical outlets in my master closet and install a new light. Evan was great, did everything I needed and my new master closet is amazing. Scheduling was easy with Jessica and Nicole and they even worked around some travel woes (cancelled flights due to thunderstorms) on my side. Next project is to replace my builder grade lights throughout the house and I'm going to be calling on GEN3 for that too!
17:33 04 Sep 19
Really impressed as a first time customer. I was able to make an appointment online, that was promptly confirmed by their office. I received a text prior to my techs arrival, which was incredibly helpful with a sleeping baby. Our tech Johnny was very friendly, efficient and professional - got our HVAC unit accessed and repaired in under 2 hours. Agreed that it was a little pricey, but worth the convenience and quick turnaround!
18:55 10 Sep 19
5 ⭐️ Gen3 experience all around. Tiffany and Nicole helped juggle the appointment to allow a re-schedule. I needed a day/time shift. Stan did a knockout job for me onsite to rebuild/replace 5 outdoor outlets that either didn’t work at all or would trip at any use. All now have new water tight enclosures and working electricity. Imagine that. I know because I’ve used them all. Thanks Gen3.
17:56 20 Sep 19
I have used the services of Gen 3 for over 10 years, both at my home and business, and have never been disappointed in any work they have done. Most recently, I spoke with Lauren and Nicole about scheduling a visit to replace a light fixture, and that day Stan arrived to assess my problem. He made some great recommendations and soon had the job complete. The people at Gen 3 never disappoint. They are not happy until you are happy.
13:37 24 Sep 19
GEN3 is fantastic! I booked the appointment on a Tuesday and they were able to visit that Friday. They said 8-11 and Liz showed up promptly at 9 am. In no time, she diagnosed the problem, professionally presented the issue with a solution, and was able to acquire parts, then complete the job by 3 pm. I was extremely satisfied with the entire ordeal because of the quickness of the fix, her flexibility, friendliness, and professionalism. Thank you Liz and GEN3!
19:43 27 Sep 19
I was looking for a company so I went on Home Advisor. They found me Generation 3. I was in need of a water heater. They came out and did a free inspection. After one week I called Gen3 and talk to Janey on a Wednesday. By Friday Jim and Jeff had installed and had my hot water heater running. They did an AWESOME job. After they finish the job Jim and Jeff took the time to show me the work they did. Thank you for your service Gen3
22:25 27 Sep 19
Aaron and Luis came and installed a new breaker box, meter, and surge protection system for us after some contractors overloaded and fried our old one. They did a great job. Super courteous and diligent, and Aaron took time afterward to explain what they’d done. Both guys were great. Good customer service on the office side as well. I spoke with Janay, Cyndy, Nicole, and Stephen at different points, and all were helpful. Thanks guys!
Eric Clinton Anderson
15:44 03 Oct 19
Gen 3 recently updated my entire house and they did an excellent job. They were very clear and up front about everything from start to finish. The job took exactly as long as they said and came in just under the estimate. The crew Dan G, Luis D, and Dan C were delightful. They always kept us in the loop every step of the way and were very respectful of our time and space. I’m thrilled with the work they did and would definitely recommend them!
04:56 10 Oct 19
I recently had some major work done on an antique home that was recently purchased. The previous owner did a poor job of installing and maintaining the electrical box, wiring and even the meter. The combination caused the power to go out when it rained. GEN3 was recommended to us by a neighbor who said that a number of the old houses on the block were very pleased with the work GEN3 performed.We contacted customer service about an estimate and were quickly given an appointment with a detailed estimate. Jessica and Cyndy were in constant contact with us and the electricians arrived right on time. This was not an easy project, nothing in an old house is, but Aaron Davis and Jose Galabiz worked diligently to fix our problems and could even explain it to someone like me. I could hear Aaron and Jose talking about the repairs and it was always related to the best option for the house. The finished product was very professionally done and they left the house perfectly clean. I received a follow up call from both Cyndy and Aaron to check on the job. We could not be more thrilled with GEN3 and owe the neighbor who recommended them a debt of gratitude.
13:22 28 Oct 19
Gen 3 and Ian Z. have done it again! I had a lot of electrical work that had to get done throughout the house and Gen 3 did an amazing job. They came right on time ready to work and I couldn't be anymore happier. Thanks again guys!
19:40 22 Oct 19
Recently had electrical work done in my kitchen to bring it up to code and Stan, the electrician who provided the service was excellent. Answered every question/concern put to him, and dealing with an older home ran into a couple of problems which he was very adept in solving. Cleaned up after his work and made sure that I was a satisfied customer with the work done. Kudos also go to Tiffany, Cindy, and Jessica for their support back at the home office.
19:37 12 Nov 19
We had the "BEST " experience with GEN 3. Our technician "Evan" was so knowledgeable and experienced in what we needed to have done. He was just as pleasant, understanding and friendly. He gave us options on what we needed to have done. I would definitely recommend him to everyone who deals with GEN 3. The customer service reps, Lauren & Nicole were were equally helpful in the way we needed to do the financing aspect that fit our need. Thank you so much for a "WONDERFUL " team at GEN 3.
20:09 14 Nov 19
Evan from gen3 did an awesome job wiring in a new outlet. He laid out multiple options as I have an older home and there is more work that should be done for safety/code purposes. He explained the options and why they should be done in a very easy to understand way. He completed the job with no mess and a perfect finished product. I've used gen3 twice now and have been very happy with the results both times.
20:58 14 Nov 19
Excellent service all through. Osiris and Luis were polite, discreet and efficient. They replaced a 30 year old electrical panel and did additional fixings, installing security outlets here and there and putting in motion lights outside. Definitely the most expert technicians in residential electric work we've had in a long time
02:52 28 Nov 19
Osiris was the lead electrician when I had my entire house rewired by you guys, so I was delighted to hear that he was dispatched to help with my smaller issue last week. He is a terrific electrician and obviously knows what he’s talking about. But more than that, he patiently answers all of my questions and explains things in a way that I can understand. And I always have a lot of questions! I’m not sure if tradesmen still use an apprenticeship program, but Osiris would be a most excellent mentor. He is a very good teacher. As for the work, it was done quickly and professionally, and as always, everything was left very neat and tidy.
13:29 05 Dec 19
GEN3 is the epitome of professional. From Josh, who assessed our home’s knob and tube wiring, to Kevin and Luis, who spent five days replacing it, it was a top-notch experience from start to finish. Service representatives Tiffany, Jessica, and Cyndy were responsive and reliable and made everything smooth and easy. Beyond the quality of their work, the GEN3 guys showed up on time, communicated clearly, and showed regard for our home every step of the way (covered furniture, cleaned up each day, filled holes nicely, were overall friendly and cool). With GEN3 you get what you pay for. They’re a 21st century company. There’s no “Is my contractor gonna show?” or “Are there hidden costs?” I appreciate how they let me know, via text, when electricians were on their way. You receive a photo of the electrician and a little information about them. It’s a great safety measure. We are thrilled to have a home that’s not only safe, but thoughtfully wired. Thanks again to Kevin and Luis and the entire GEN3 team for setting a high bar for other contractors and getting us off to a good start in our new older home!
14:51 17 Dec 19
Had some new lines dropped and fixtures changed out. Osiris and Mark came by and handled the whole job expertly. Gave good advice on some other work I'm considering also. Gen3 is amazing for scheduling and letting me know when the tech were going to arrive.
18:42 20 Dec 19
Gen 3 did a great job for me. They scheduled an appointment for me within a week, and Mike came and reviewed a whole host of different electrical projects, as well as identifying several issues needing attention to make my system safe. He was provided multiple quotes and was very responsive adjusting and tweaking the projects and providing updated quotes.Osiris and Tom came out to do the actual work. They arrived within the designated window of time and contacted me in advance to give me an ETA. On arrival, they walked through the intended scope of work with me to make sure that I understood exactly what they would be doing and to confirm it matched my expectations. In addition, they answered my questions and provided additional guidance as the work began, and they were able to make a few changes to the original plan to give me a better outcome, while keeping me apprised of exactly what to expect in terms of changes in cost. They completed the work in a reasonable time and then walked through with me to make sure everything was acceptable. Thanks a lot! I will definitely recommend G3 to others needing electrical work.
22:03 24 Dec 19
We are very satisfied with Gen3 and would recommend to friends and family. We hired for a substantial knob and tube rewire, in addition to some other work. The initial assessment from Mike J was thorough and clearly explained. Kevin and Luis provided excellent service. They were professional, thorough, punctual, and clear communicators throughout the process. The scheduling and communication from Nicole and Lauren was clear and seamless as well.
15:30 03 Jan 20
We recently had Evan from Gen 3 electric do some work adding LED lights to our shop. The work was great (we are so happy with the new, shiny look of our store front). Evan was super nice, friendly, and very easy to chat with. He was on time and did quick work. As a woman owned business, sometimes it can feel like contractors are talking down to us, Evan was not like that at all! We also worked with Jessica and Tiffany who were very nice and helped schedule all the work. We will definitely be using them in the future for our electrical needs.
16:34 25 Jan 20
Great company! I previously used this company a few years ago and they are still excellent. The website allowed me to schedule a convenient time and their office staff, Tiffany and Janay, quickly contact you to review the tasks and follow-up after the job is completed. Evan was great-so professional (wore shoe covers to protect the carpet) and quickly completed the job. In addition, he answered my general electric questions. Happy with the entire process and highly recommend.
17:06 26 Jan 20