It has been a pleasure to work with Osiris and Deb in rewiring our 200+ year old home and replacing knob and tube and other older cloth-based wiring. Rewiring a home of this age is full of surprises and I greatly appreciated Osiris’ insights and collaboration throughout the process. Each room is now equipped with safe, modern wiring; recessed LED lighting and stylish fixtures; and an appropriate number of outlets. Osiris and Deb were prompt, professional, and friendly day in and day out. It was a big investment, but well worth it. Our Federal home is now ready for the next century.
02:27 08 Nov 18
Gordon was excellent and got the job done quickly. He asked questions regarding our preference along the way and took time to explain everything to us once he finished. Would definitely recommend this company!Had them back again to do more work, Jon was also great. Highly recommend this company!
22:35 27 Sep 18
We have a condo that was completely renovated about 3 years ago. But in the planning we missed a few things specifically related to lighting. We needed some tack lighting in one bedroom and some sconces in a bathroom. From the initial planning dealing with Stephen and Lauren in customer service to the actual installation by Dave Cusson and Jose Alicea everything went smoothly and now have the home we wanted. I highly recommend Gen 3 Electric!
13:28 31 Oct 18
Very pleasant and professional experience from the initial meeting with Josh T. He promptly quoted the job. Heather and Stephanie were Amazing friendly courteous and professional. They promptly handled the permitting billing and scheduling the job. Finally today Dan and Evan were the icing on the cake they were very friendly and gave us time frame for the completion of installing 3 electrical boxes and a service line. They completed the job as advertised cleaned up and insured that they explained the entire job pointed out all the item completed. Great job guys we will use your company again soon!
21:40 27 Aug 18
I cannot recommend Gen3 highly enough. Our electrician was prompt, clean, meticulous, and was friendly and helpful above and beyond the scope of the job. From Janay on the phone, Mike J during inspection, and Tyler our electrician, every step in the process is pleasant. We are beyond satisfied with the work they did in our home and will be using Gen3 for all of our needs going forward.
18:50 11 Oct 18
Awesome service. Replaced entire breaker box and installed surge protector with same day request. Gordon, the electrician was great!*Addition: came out for another service call (unrelated to box). Issue was quickly resolved. Excellent!
23:14 11 Dec 18
Great experience with multiple electrical needs met in a single visit (new video door bell, wall mounting a TV). Jon Pucci was fast and efficient. He did excellent work and cleaned up everything before he left. Will definitely consider them for future electrical needs.
19:44 11 Dec 18
Gen3 Electric has been nothing but a great experience so far. I had an issue with a thermostat after an installation and they were able to come out that evening to solve my problem, no questions asks. Brian Smith is very knowledgeable, and made sure he tested several things before coming to the conclusion that my breakers needed to be replaced, which he did during the same visit. He even helped me install my own outlet which I had started on my own, to help me save money. Amazing company!
18:41 12 Dec 18
I just had my first experience using this company and I have to say I will definitely be using them againJosé from Gen 3 replaced the dimmer switch in my dining room. He was very professional and got the job done quickly. Price was very reasonable.I just wish I had called them sooner!! Would highly recommend. Entire experience from scheduling, service to payment was convenient, courteous and affordable.
08:05 19 Dec 18
John is positive, knowledgeable and efficient. He understood what needed to be done and did it well. He kept me in the loop to assure that the work was what I needed/expected. Hope he comes back for phase II.
19:35 20 Dec 18
We had Gen3 do a total re-wire of our house eliminating the knob and tube wiring. From the initial analysis, estimate and actual work, they were totally professional. They gave a line by line estimate of the work. There were no surprises. We had other estimates by contractors who advertised that they were skilled in knob and tube re-wires. Their estimates were vague and the price did not include everything Gen3 felt would be necessary to complete the job. We now have a 90-year-old house that is totally up to date. We continue to have Gen3 handle our electrical needs and are confident that the work will be done correctly. As for Brian...he was great. He explained everything he was doing so that I could understand. This involved installing a Nest thermostat and dealing with an under the counter lighting system in the kitchen. When you are hiring someone to handle problems you don't necessarily understand or can see, it's important to have a company that goes out of its way to make you part of the solution. And they stand behind their work. We plan to continue using Gen3.
00:21 01 Jan 19
My electrician, Jose Alicea was very professional, competent and friendly. There isn't too much else to say- He came and answered all of my questions about the task I requested, he worked quietly and efficiently, and finally invited me to inspect what he did, and left my home cleaner than he found it. Outstanding experience & I'm telling everyone.
18:16 20 Dec 18
Gen3 is outrageously good. Quality, creative, efficient electrical work. Modern business practices--super easy to do business by text, email, and telephone. I had a major electrical problem that I was able to handle with a 10 minute phone call from the car, a series of text messages while I was in meetings at work, and minutes of electronic follow up for debrief, invoicing, and payment. On another job, they were able to tunnel under a sidewalk to install a fixture at a third the cost of THREE competing bids. Such a pleasure to work with these guys.
02:20 08 Jan 19
We had Gen3 do a total re-wire of our house eliminating the knob and tube wiring. From the initial analysis, estimate and actual work, they were totally professional. They gave a line by line estimate of the work. There were no surprises. We had other estimates by contractors who advertised that they were skilled in knob and tube re-wires. Their estimates were vague and the price did not include everything Gen3 felt would be necessary to complete the job. We now have a 90-year-old house that is totally up to date. We continue to have Gen3 handle our electrical needs and are confident that the work will be done correctly. As for Dan, he was great. He explained everything he was doing so that I could understand. This involved installing a Nest thermostat and dealing with an under the counter lighting system in the kitchen. When you are hiring someone to handle problems you don't necessarily understand or can see, it's important to have a company that goes out of its way to make you part of the solution. And they stand behind their work. We plan to continue using Gen3.
16:37 24 Jan 19
We have used Gen3 several times now and they have always provided prompt, topnotch service. Their technicians are friendly and exude competence. They've repaired subpar work done by other companies that we won't use again and I feel safer knowing that Gen3 has been here to fix things.
16:53 31 Jan 19
I came home to no heat last Monday, right before the massive drop in temperatures was supposed to occur. A quick Google search and I found GEN3. Cyndy from customer service took the call and she was fantastic. Even though it was close to closing time she got a technician to my house to assess the issue. GEN3 immediately texted a photo of the technician to expect. Ken arrived and was really helpful, he assessed the furnace and also took a look at my hot water heater when I found it leaking in addition to the furnace issue. I received an immediate estimate and GEN3 made arrangements to have someone come out the next day. Stephen assisted with timing and payments and the technicians Jim & Abbi were polite, neat and did a great job, ensuring both our heat and hot water were working before the freeze. Everyone I dealt with from Customer Service to the Technicians were friendly, professional and thorough.
22:55 03 Feb 19
Gen 3 is a company full of amazing people! Choosing Gen3 after a 3-quote search, we went over a point list compiled from my Home Inspection Report. From Jamay, Cindy and Lauren in the office to Abbi and Jim in my home, I came away from each conversation understanding more about my home than when I started. Flue, pitch, condensate pump: All explained and replaced for a reasonable price. It’s so reassuring when professionals are also nice people!!! I’d also like to give a shout out to Josh T. on the electrical side: when we overhaul he’s getting our business!
20:29 04 Feb 19